This privacy policy explains how EverLMS collects, uses, stores, and protects information about users of the platform and the Food Safety HACCP program. We collect information when users register, enroll in courses, track progress, communicate with support, or interact with the site. Types of information include identity data such as name and email, contact details, organization information, and technical data such as device type, IP address, browser, and cookies. We also collect learning data such as course completion status, assessment results, and certificates. We use this data to provide and improve the service, personalize learning experiences, generate reports for regulators or internal audits, and communicate updates. We may share data with service providers who support platform operations, with partners when required by law, and when you authorize certain integrations. We apply appropriate security controls to protect information, including encryption, access controls, and regular monitoring. We retain data for as long as necessary to provide the service, comply with legal obligations, and fulfill legitimate business purposes. You have rights to access, correct or delete your personal data, to restrict processing, and to object to certain processing in accordance with applicable law. You may withdraw consent where required, though this may limit our ability to provide certain features. We may use cookies and similar technologies to analyze usage, tailor content, and support authentication. You can manage cookie preferences and opt out where applicable. We do not sell personal data for monetary value and we limit data sharing to what is needed for service operation, analytics, or compliance. We implement contractual protections with third parties and require them to keep data confidential and secure. If you have concerns about data protection, you can contact our privacy team, and we will respond in accordance with legal timelines. This policy may be updated; continued use of the platform after changes constitutes acceptance of the revised policy. If you reside in a jurisdiction with specific data protection rights, you may have additional rights and remedies under applicable law. We are committed to transparency, accountability, and safeguarding your information while providing a robust learning experience for teams pursuing food safety excellence. We also provide guidance on data subject rights in our user dashboard and offer procedures for data portability, data access requests, and incident notifications in case of a breach. Additionally, for customers with enterprise agreements, data processing terms may be included and data handling practices align with industry standards. We outline security incident response times and notification procedures in case of a breach; we commit to working with regulators and customers to address any concerns promptly.
